Help

Contact Ohio Virtual Academy

Whether you’re a current family or exploring enrollment, our team at Ohio Virtual Academy (OHVA) is ready to answer your questions and connect you to the resources you need!

Ohio Virtual Academy
1690 Woodlands Drive, Suite 100
Maumee, OH 43537

Phone: 419.482.0948
School Office Hours: Monday–Friday from 8 AM to 4:30 PM (ET)
Visitor Hours: Monday–Thursday from 8 AM to 4:30 PM (ET)

Feel free to contact us during office hours or stop by during visitor hours—we’re happy to help!

Student wearing a red pair of headphones

Got questions about student enrollment, requirements, or class selection? We have answers.

You may also reach out to a school administrator.

For help with your student’s course materials, hardware, software, or online school experience, please reach out to K12 Customer Support:

All requests for records, transcripts, and verification requests must be made online, using the following form:

  • Any records requests submitted via email or fax will not be accepted. All records requests must be made using the online Records Request form
  • Final transcripts for graduates, including graduation dates, are not available until after the final day of school has been completed.
  • Official and unofficial transcripts may be requested at any time.

Want to learn more about our school, staff, or community? Follow us on social media!

Are you a member of the press or public relations community? We have a dedicated email address to serve your needs: [email protected]

This email is not for student record submission or transcript requests.

Graduated student

Questions?

Get answers to the most common FAQs.

Learn More
Elementary school student wearing a ligh pink pair of headphones

Ready to join us?

Start by creating an account in the K12 enrollment portal or logging in to your existing account.

Enroll Now